Maurices Return Policy (2025 Guide for Tier 1 Shoppers)

maurices is a popular destination for women’s fashion, offering everything from jeans and dresses to accessories and shoes. But if your latest haul doesn’t fit quite right or you have a change of heart, knowing the maurices return policy will help you shop with total confidence. Here’s the complete 2025 guide for returns and exchanges at maurices—covering both in-store and online purchases for US and other Tier 1 countries.

How Long Do You Have to Return?

maurices offers a generous 60-day return window for most items. You can return eligible products within 60 days of purchase (in-store) or delivery (online orders) for a refund to your original payment method.

Items must be in new, unworn, unwashed condition with all original tags attached.
Returns after 60 days may be accepted for store credit at the manager’s discretion, but are not guaranteed.
Holiday purchases may qualify for an extended return period—always check your receipt or ask in-store for seasonal policies.

What You Need for a Return

Original receipt, packing slip, or order confirmation: Required for a full refund to your original payment method.
All tags and packaging: Keep all original tags and, for shoes or accessories, the boxes or pouches for the fastest returns.
Photo ID: May be required for in-store returns without a receipt or for high-value returns.

How to Return In-Store Purchases

Bring the item, receipt, and tags to any maurices store within 60 days of purchase.
Returns with a receipt are refunded to your original payment method. Cash refunds for large amounts may be issued as a check.
If you don’t have a receipt, a photo ID may be required and you may receive store credit at the item’s lowest price in the past 60 days (at the manager’s discretion).
Items must be unworn, unwashed, and in new condition with original tags attached.

How to Return Online Orders

Online purchases can be returned by mail or at any maurices store within 60 days of delivery.
For mail returns, include the packing slip or order confirmation in the package and use the prepaid shipping label provided by maurices (a $5.95 return shipping fee may be deducted from your refund).
Mail your return using the instructions on the maurices website. Allow up to 2 weeks for your refund after the item is received and inspected.
Shipping fees are non-refundable unless maurices made an error or the item is defective.
For the fastest refund, return your online purchase in-store.

What Can’t Be Returned?

Worn, washed, or damaged items (unless defective)
Items without original tags
Final sale and clearance merchandise (clearly marked at purchase)
Gift cards (not refundable or redeemable for cash)
Personal care and intimate products if opened or used

Exchanges

maurices offers easy exchanges within 60 days for new, unworn items. In-store, simply bring the item and your receipt. For online orders, the fastest way is to return the original item for a refund and place a new order for the desired size or style.

Frequent Return Scenarios & Tips

Lost your receipt? Bring a photo ID; store credit may be given at the item’s lowest price in the last 60 days if approved.
Returning a gift? With a gift receipt, you’ll receive store credit for the value of the item. No receipt? Store credit may be issued at the item’s lowest price, subject to manager approval.
Received the wrong or defective item? Contact maurices customer service right away for a prepaid return label and a full refund or replacement.
Returning after 60 days? Store credit may be offered for items in new condition, but is not guaranteed.
Holiday returns: Return periods may be extended for holiday gifts—check your receipt or the website for updates each season.

Frequently Asked Questions

Can I return clearance or final sale items? No, these are not returnable unless defective.
How long do refunds take? In-store refunds are immediate. Mail-in refunds are processed within 2 weeks after your package is received.
Are shipping fees refunded? Only if the item was defective or the wrong product was sent.
Can I return online orders in-store? Yes—bring your packing slip or order confirmation for fastest service.
Can I return items without tags? No, all returns must have original tags attached and be in new condition.
Are there exceptions for holiday returns? Yes, return periods may be extended—always check your receipt or the website for current holiday policy.

Summary: maurices Return Policy is Flexible and Customer-Friendly

With a 60-day return window, easy in-store and online options, and helpful staff, maurices makes returns and exchanges simple for fashion shoppers. Keep your receipt, make sure items are unworn with tags attached, and act promptly for the smoothest process. If you have questions or unique circumstances, maurices customer service and in-store associates are always happy to help.

Shop confidently at maurices in 2025, knowing your purchases are backed by a clear and customer-focused return policy!