Bloomingdale’s Return Policy (Guide for Tier 1 Shoppers)

Shopping at Bloomingdale’s gives you access to a huge selection of designer fashion, luxury accessories, and home goods—but sometimes a return or exchange is needed. Whether you purchased in-store, online, or through the Bloomingdale’s app, it’s smart to know exactly how the return policy works. This up-to-date guide covers everything you need to know about making returns at Bloomingdale’s in the US, UK, Canada, Australia, and other Tier 1 countries for 2025.

How Long Do You Have to Make a Return?

Bloomingdale’s provides a generous 90-day return window for most items. This means you have 90 days from the date of purchase (for in-store orders) or the ship date (for online orders) to return most items for a full refund to your original payment method.

Items must be in new, unused condition with original tags attached and, whenever possible, in their original packaging.
Final Sale items: Certain products are marked as “Final Sale” at the time of purchase and cannot be returned or exchanged under any circumstances. Always check your receipt or online order details.
Holiday Return Policy: Purchases made during the holiday season (often starting in October or November) may qualify for an extended return window, usually through early January. Check the Bloomingdale’s site or ask in-store for each season’s exact dates.

What Items Can Be Returned?

Clothing, shoes, accessories (unworn, with tags attached)
Handbags, jewelry, watches (unused, tags attached, in original packaging)
Home goods and gifts (unused, in original condition and packaging)
Most regular-priced and sale items, unless marked as “Final Sale”

What Items Cannot Be Returned?

Final Sale items (clearly marked on your receipt, online account, or at the point of purchase)
Personal care, beauty, and fragrance items if opened or used
Customized, monogrammed, or made-to-order products
Gift cards
Special order items and certain electronics may have stricter policies

How to Make a Return: Step-by-Step

Gather your items and proof of purchase.
- For in-store purchases, bring your original receipt or a digital receipt in your Bloomingdale’s app or account.
- For online orders, print your order confirmation or use your account’s order history page.
Return in-store: Bring your items and receipt to any Bloomingdale’s store within 90 days. A store associate will process your refund or exchange at the customer service or returns desk.
Return by mail (online orders):
- Log in to your Bloomingdale’s online account and access your order history.
- Start a return, print your prepaid shipping label, and pack your item securely in its original packaging whenever possible.
- Affix the return label and drop the package off with the designated shipping carrier.
- Once received and processed, refunds are typically issued within 7–10 business days.
Returning gifts: Gift recipients with a gift receipt will receive store credit or a Bloomingdale’s gift card for the current selling price.

Important Details for Refunds & Credits

Refunds are issued to the original payment method if returned within 90 days with proof of purchase.
Returns without a receipt or after 90 days may be eligible for store credit at the item’s current selling price, subject to store manager approval.
Gift returns with a gift receipt are refunded as store credit or gift card.
Shipping and handling charges are non-refundable, except when the return is due to a Bloomingdale’s error or a defective product.
If you paid by gift card, your refund is issued to a new gift card.

Special Rules and Exceptions

Fine jewelry and watches: Must be returned within 30 days, in new condition, with all original packaging, certificates, and tags attached.
Dresses: Dresses must be returned with all tags attached, including the “b-tag” security tag (if present).
Home and furniture: Some oversized items may have shorter return windows, restocking fees, or require special arrangements—check the details at time of purchase or contact customer service.
International returns: Return shipping costs and procedures may vary. Always consult your country’s Bloomingdale’s website for up-to-date rules.

Frequently Asked Questions

Can I return an online order to a store? Yes, bring your packing slip, order confirmation, or the credit card used for the purchase. Most items can be returned in-store unless marked “online only” or shipped from a partner.
How long do refunds take? Refunds for in-store returns are typically immediate. For mail-in returns, allow 7–10 business days after your package is received and processed.
What if I lost my receipt? Store staff can often look up your order if you paid with a credit card and have ID, but returns without proof of purchase may only be eligible for store credit at the current price.
Are there extended holiday returns? Yes, holiday purchases usually have a longer window. Always check your receipt or the Bloomingdale’s website for specific details each year.
Can I return worn or used items? Only if defective. Regular returns must be new, unused, and have all tags attached.

Tips for a Smooth Bloomingdale’s Return

Inspect your purchases as soon as they arrive and save receipts and packaging until you decide to keep the item.
Don’t remove tags or packaging unless you are certain about the purchase.
For mail returns, use the prepaid label and keep your tracking number until your refund is processed.
Contact customer service for questions about large items, restocking fees, or returns after 90 days.
When buying gifts, ask for a gift receipt for easier exchanges or store credit returns.

Summary: Bloomingdale’s Offers Flexible Returns

Bloomingdale’s 90-day return policy gives shoppers plenty of time and flexibility. As long as you keep your receipts and return items in new, unused condition with all tags attached, refunds and exchanges are straightforward. Just watch for exceptions like “Final Sale” items and certain special categories. If you have any questions or an unusual situation, Bloomingdale’s customer service and store associates are happy to help.

Shop with confidence at Bloomingdale’s in 2025—knowing you can return or exchange most purchases with ease.