SSENSE Return Policy

SSENSE’s mission is to provide a platform that transcends traditional retail and offers a unique blend of fashion, art, and culture. This mission is evident in every aspect of the brand, from its carefully curated collections to its commitment to pushing the boundaries of fashion and technology.

Key Features of SSENSE:

1. Curated Selection: SSENSE offers a meticulously curated selection of luxury fashion from both established designers and emerging talents. Their offerings include clothing, shoes, bags, accessories, and even homeware, ensuring a holistic luxury shopping experience.
2. Exclusive Collaborations: SSENSE frequently collaborates with designers and brands to create exclusive, limited-edition collections that can only be found on their platform. These collaborations bring a unique and coveted element to their product lineup.
3. Cutting-Edge Design: The SSENSE website and mobile app are designed with innovation in mind. The user interface is sleek and intuitive, offering a seamless shopping experience that matches the sophistication of their products.
4. Global Reach: SSENSE has a global customer base, and they offer international shipping to many countries, allowing fashion enthusiasts worldwide to access their premium selections.
5. High Fashion Meets Streetwear: SSENSE is known for its ability to seamlessly blend high fashion with streetwear, catering to a diverse range of styles and preferences.

SSENSE’s Return Policy: Catering to Luxury Shoppers

While SSENSE takes pride in delivering high-quality products, there may be occasions where a return is necessary. Understanding SSENSE’s return policy is essential for ensuring a seamless luxury shopping experience:

1. Return Timeframe: SSENSE typically allows returns within 30 days of delivery. This timeframe ensures that customers have adequate time to inspect their purchases and decide if they meet their expectations.
2. Proof of Purchase: To initiate a return, you’ll generally need to provide proof of purchase, such as your order confirmation or invoice.
3. Item Condition: Returned items should be in their original condition, with all tags and labels attached. This ensures that the items can be resold to other customers.
4. Return Methods: SSENSE typically accepts returns by mail. The website provides detailed instructions on the return process, including how to request a return label.
5. Refund Process: Refunds are typically issued to the original payment method. The timeframe for the refund may vary depending on the payment provider.

Return Policy Table

Return Period	30 days
Return Method	Mail
Refund Method	Based on original payment type