Sport Chek Return Policy: 30-Day Refunds & 60-Day Store Credit Explained

Bought gear from Sport Chek and decided it’s not quite what you wanted? Maybe the fit is off, the colour isn’t you, or you ordered the wrong size online. Sport Chek has a clear return policy built around a 30-day refund window and a 60-day overall return window that turns into store credit after the first month.

Below is a plain-English guide to Sport Chek’s Canadian return policy for both in-store and sportchek.ca purchases, including time limits, condition rules, final sale items, online mail-back steps and how refunds are paid.

Key Points at a Glance

Return window with a receipt:
- 0–30 days: Refund to the original method of payment.
- 31–60 days: Merchandise Credit card (store credit).
- Over 60 days: No refund or exchange.
Condition: Items must be unused/unworn, in original packaging with tags attached, and include all paperwork, parts and accessories.
Online orders:
- Free returns to any Sport Chek store (shipping not refunded).
- Or return by mail to the warehouse at your own shipping cost, using an RMA form.
Receipts: Original receipt or gift receipt is needed. Staff can try to look up missing receipts; if they can’t find it, the return can’t be processed.
Gift receipt returns: Refunded to a Merchandise Credit card within 60 days (no cash back).
Holiday extension: For the 2025–26 season, purchases made from Nov 10, 2025 can be returned or exchanged until Jan 25, 2026 (future seasons may have similar but not identical dates).
Final sale items: Clearance items ending in $0.88, opened electronics, underwear, certain swimwear bottoms, climbing gear, opened snorkels, opened mouth guards, nutrition/food items, tickets and passes, and donations.
Refund timing: In-store refunds are processed immediately; mailed returns are usually refunded within about 30 days of the warehouse receiving them.

Standard Return Timeframes (30 / 60 Days)

Sport Chek uses a two-tiered time frame for both in-store and online purchases, as long as you have a valid receipt:

Within 30 days of purchase:
- You receive a refund to the original method of payment (credit card, debit card, cash, etc.).
Between 31 and 60 days of purchase:
- You receive a Merchandise Credit card (store credit) instead of a refund.
- If the return amount is under $5 and you’re returning in store, they may refund that amount in cash.
Over 60 days from purchase:
- No refund or exchange is offered under the standard policy.

The “clock” starts on the date shown on your receipt or order confirmation, not when you first used the item. The same timing rules apply to sportchek.ca orders when you return them at a store.

Condition Rules: When Sport Chek Will Accept a Return

For change-of-mind or size/fit returns, Sport Chek expects items to be in a condition where they can be resold.

Unused / unworn: Items should not show signs of wear, dirt, damage or washing.
Original packaging: Shoe boxes, hangers, plastic wrap, cases and other packaging should be present and in decent shape.
Tags attached: The original tags and labels need to be attached to the product.
All parts included: You must return any accessories, attachments, manuals, chargers and other pieces that came with the product.

If items look heavily used, missing parts, or missing tags, staff can refuse the return, even if you’re within the time limit.

Final Sale & Non-Returnable Items

Sport Chek lists several categories as FINAL SALE, meaning they are not eligible for refund or exchange unless there is a genuine defect.

Clearance items with a price ending in $0.88.
Electronics (drones, fitness trackers, heart monitors, GPS trackers, cameras, headphones, speakers, etc.) that have been opened after purchase.
Women’s / girls’ swimwear bottoms (two-piece bottoms or one-piece swimsuits) unless they are unused/unworn with the hygiene strip still attached.
Underwear.
Climbing equipment.
Opened or unsealed snorkels.
Opened or unsealed mouth guards.
Nutritional and food products.
Tickets, passes and donations (for example ski lift passes or cards, Jumpstart donations and other charitable donations).

If any of these items are defective or have a manufacturing problem, you may still have options under manufacturer warranties or Canadian consumer-protection laws, but they’re not returnable just because you changed your mind.

Retail Store Returns (In-Store Purchases)

For items bought directly at a Sport Chek store, you’ll handle returns and exchanges in person at any Sport Chek location in Canada.

What You Need

Original receipt (printed or emailed) or a gift receipt.
Unused/unworn merchandise in original packaging with tags attached.
All paperwork, parts and accessories originally included.
For online orders returned in store: photo ID that matches the billing address on the order.

Return with a Receipt

Within 30 days: refund to the original payment method.
31–60 days: Merchandise Credit card.
Under $5 in-store: may be refunded in cash.
After 60 days: no refund or exchange.

Return with a Gift Receipt

Within the 60-day window, returns using a gift receipt are refunded to a Merchandise Credit card.
The gift receipt is documentation of the purchase; it is not treated as a full original receipt for refunding to the buyer’s card.
You’ll be asked for your name, phone number and postal code for the transaction.
If Canadian Tire Money / Triangle Rewards was used on the purchase, that portion of the refund is credited back to the original customer’s Triangle Rewards account, not to the gift recipient.

Return without a Receipt

Store staff can try to look up your receipt in their system for in-store or online purchases.
If they are able to retrieve it, they can process a refund or exchange that fits the standard policy windows (0–30 days refund, 31–60 days credit).
If they cannot retrieve the receipt, they cannot process the return at all – there’s no generic no-receipt store credit option.

Returns for SportChek.ca Orders

If you bought online at sportchek.ca, you can usually choose between returning to a store or mailing your order back to the warehouse.

Option 1 – Free Returns to a Sport Chek Store

This is the simplest route for most people.

Take the unused/unworn item(s) in original packaging, with all paperwork, parts and accessories.
Bring photo ID that matches the billing/shipping address on your order.
Have your order e-Receipt handy (printed or on your phone).
The same timing rules apply:
- Within 30 days: refund to the original payment method.
- 31–60 days: Merchandise Credit card.
- Over 60 days: no refund.
Shipping charges are not refunded – you get back only the product price plus applicable taxes.
If you paid via PayPal or another digital wallet, the refund goes back to the card attached to that wallet (not as cash).

Option 2 – Mail Your Return to the Warehouse

If you can’t reach a store, you can send the order back by mail at your own cost.

Start by launching the self-serve returns tool from Sport Chek’s returns page to generate a Return Merchandise Authorization (RMA) and return label.
Pack the unused/unworn item(s) securely in the original product packaging with all paperwork, parts and accessories.
Include the printed RMA form inside the box – returns without the form will be delayed.
Remove any old shipping labels and attach the new return label.
Ship to the current warehouse address listed on your RMA (for example, the Brampton, ON returns facility).
You must:
- Prepay all return shipping charges (no C.O.D. accepted).
- Use a traceable, insured shipping method; Sport Chek is not responsible for lost or damaged return parcels.
Items must be returned within 60 days of the order date. The postmark date counts as the return date.
You can expect a refund to the original payment method within about 30 days after the warehouse receives your package.
Shipping fees you paid on the original order are not refunded.

Holiday Return Extension

For peak holiday shopping, Sport Chek often extends the return period. For the 2025–26 season:

Holiday purchases made from November 10, 2025 may be returned or exchanged up to January 25, 2026.
All other return conditions still apply (unused/unworn, proof of purchase, final sale exclusions, etc.).

Because the exact dates can change from year to year, it’s always worth checking the “Returns” page for the latest holiday-season details before you rely on the extended window.

Refund Methods & Digital Wallets

When your return is approved, Sport Chek will refund in one of these ways:

Original payment method:For returns within 30 days with a full receipt.
- Card purchases go back to the same debit/credit card.
- Cash purchases are usually refunded in cash.
Merchandise Credit card:
- Used for returns made between 31 and 60 days.
- Used when returning with a gift receipt.
- Used when the policy specifies store credit instead of a cash refund.
Digital wallets:
- Purchases made with PayPal, Apple Pay, Google Pay and similar services are refunded to the debit or credit card linked to that wallet.
Canadian Tire Money / Triangle Rewards:
- If CT Money was used for the purchase, that portion of the refund is credited back to the original customer’s Triangle Rewards account; it won’t be issued as a Merchandise Credit card.

After Sport Chek processes the refund, your bank or card provider might still take a few business days to show it on your statement.

Damaged, Defective or Warranty Issues

The rules above mainly cover change-of-mind or standard returns. If a product is defective, damaged or has a warranty issue, your options are broader.

Sport Chek’s returns page notes that if your purchase develops a manufacturer’s defect under regular use, you may be eligible for a refund or exchange.
You should bring the item to a Sport Chek retail store with your proof of purchase so staff can assess the issue.
If the product qualifies for a warranty claim, a refund may be processed as long as it fits inside the general return-policy timeframes, or you may be directed through the manufacturer’s warranty process.
You’ll usually be asked for your name, phone number and postal code for the transaction.

In all cases, your rights under provincial consumer-protection laws and federal competition/consumer statutes still apply, especially where an item is not as described, not of acceptable quality, or fails prematurely under normal use.

Quick Sport Chek Return Policy FAQ

How long do I have to return something to Sport Chek?
With a receipt, you have up to 30 days for a refund to your original payment method and up to 60 days total for a return (days 31–60 receive a Merchandise Credit card). After 60 days, returns and exchanges are not accepted under the standard policy.
Can I return in-store purchases online by mail?
In-store purchases are generally returned in store. The mail-back option is designed for sportchek.ca online orders. If you bought something at a store, take it to any Sport Chek location with your receipt.
Can I return online orders in a store?
Yes. Most sportchek.ca orders can be returned to any Sport Chek retail store for free, following the same 30-/60-day rules. Bring your e-Receipt and photo ID that matches the billing address.
Are shipping charges refunded?
No. Shipping charges are not included in the refund amount. You get back the product price plus tax only, whether you return in store or by mail.
What if I don’t have a receipt?
Staff can try to look up your receipt. If they find it, they can process a return under the normal rules. If they can’t locate a matching receipt, they won’t be able to process the return or issue credit.
Which items are final sale?
Clearance items ending in $0.88, opened electronics, underwear, certain swimwear bottoms, climbing equipment, opened snorkels and mouth guards, nutrition/food products, tickets, passes and donations are final sale and not returnable for change of mind.
How long do mailed returns take to process?
Once your package arrives at the returns warehouse, Sport Chek allows up to around 30 days to process the refund back to your original payment method.

Summary

In short, Sport Chek’s Canadian return policy gives you 30 days for a full refund and up to 60 days total for returns with a move to store credit after the first month. Keep your receipt, leave tags on until you’re sure you’re keeping the item, and watch for final sale categories like clearance, opened electronics, underwear and certain gear. If you bought online, you can bring items back to any store for free or mail them to the warehouse at your own cost. Follow those basics and most Sport Chek returns are straightforward to handle.

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