World Market Return Policy (Guide for Tier 1 Shoppers)

World Market (Cost Plus World Market) is the destination for global-inspired furniture, décor, rugs, kitchenware, gifts, and gourmet food. If something you buy doesn’t quite fit your space or style, knowing the return policy makes the shopping experience risk-free. Here’s a complete, up-to-date 2025 guide to the World Market return policy for US and other Tier 1 shoppers, including timelines, exceptions, and helpful tips.

How Long Do You Have to Return?

World Market offers a 60-day return window for most merchandise. You can return eligible items within 60 days of purchase (in-store) or delivery (online orders) for a refund to your original payment method.

Items must be new, unused, and in original packaging, with all tags and accessories included.
Returns after 60 days may be accepted for store credit at the lowest selling price, but are not guaranteed.
Gift purchases may be returned for store credit or gift card.
Holiday purchases may qualify for an extended return window—check your receipt or ask in-store for seasonal details.

What You Need for a Return

Original receipt or packing slip: Required for a refund to your payment method. For online orders, your order confirmation or packing slip also works.
All packaging and tags: Products must be returned in original, unused condition with all included parts, accessories, and manuals.
Photo ID: May be required for in-store returns, especially without a receipt.

How to Return In-Store Purchases

Bring your item, receipt, and packaging to any World Market store within 60 days of purchase.
Returns with a receipt are refunded to your original payment method (credit, debit, or cash).
If you don’t have a receipt, you may receive store credit at the item’s lowest price in the last 60 days, subject to manager approval.
Store staff will inspect your item to ensure it’s in new, unused condition with all tags attached.

How to Return Online Orders

Online purchases can be returned by mail or to any World Market store within 60 days of delivery.
For mail returns, complete the return form included in your order, pack the item securely with all tags and packaging, and use the prepaid return label if provided (a return shipping fee may be deducted from your refund unless the item was defective or an error).
Refunds are issued to your original payment method once the return is received and processed—allow 7–14 business days after receipt.
Shipping fees are not refunded unless World Market sent a damaged, defective, or incorrect item.
Oversized or furniture returns may require special handling—contact customer service for assistance before returning.

What Can’t Be Returned?

Opened food, wine, and beverages (unless defective or not as described)
Gift cards (not refundable or redeemable for cash)
Personal care, health, and beauty items (if opened or used)
Final sale, clearance, and “as is” items (marked at purchase)
Furniture and oversized items not in original condition or missing parts/accessories
Items damaged through misuse, wear, or not in resalable condition

Exchanges

World Market allows exchanges for most products in new, unused condition within 60 days. In-store, bring the item and receipt for a direct exchange or store credit. For online orders, return the product for a refund and place a new order for the replacement.

Special Return Scenarios & Tips

Lost your receipt? Bring a photo ID—store credit may be issued at the item’s lowest recent price if approved by the manager.
Returning a gift? With a gift receipt, you’ll receive store credit or a gift card for the value of the gift.
Received the wrong or defective item? Contact World Market customer service for a prepaid return label and a full refund or replacement.
Returning oversized or furniture items? Contact customer service for specific return instructions—extra fees may apply for pickup or return shipping.
Returning after 60 days? Rarely accepted, but store credit may be possible for items in new condition if approved by management.
Holiday or gift returns? Return periods may be extended—always check your receipt or the website for seasonal policies.

Frequently Asked Questions

Can I return clearance or final sale items? No, unless the product is defective or not as described.
How long do refunds take? In-store refunds are immediate. Mail-in refunds are processed within 7–14 business days after receipt.
Are shipping fees refunded? Only if World Market sent a damaged or incorrect item.
Can I return online orders in-store? Yes, bring your packing slip or order confirmation for fastest service.
What about opened or used products? Only new, unused, and unopened items are eligible for return—exceptions made for defective or incorrect merchandise.
Can I return gifts? Yes, gifts with a gift receipt are refunded as store credit or a gift card.
What if I lost my packing slip? Look up your order online or contact customer service for assistance.

Summary: World Market Makes Returns Easy and Flexible

With a 60-day window, easy in-store and online options, and a customer-focused approach, World Market’s return policy is designed for hassle-free shopping. Just keep your receipt, return items in new condition, and act within the window for the smoothest experience. For furniture, gifts, or unique cases, customer service is always ready to help.

Shop confidently at World Market in 2025, knowing your purchases are protected by a clear, fair, and flexible return policy!